Support &
Tracking
Answer where-is-my-order questions the moment a customer asks.
Answered in seconds
Live carrier status
Track a Shopify order in seconds
Built-in order tracking software answers the moment a buyer asks where a parcel is.
Live carrier status and delivery ETA, available around the clock.
Where-is-my-order tickets stop piling up in the support queue.
General inquiries, answered from day one
An AI support agent handles general customer inquiries like shipping times, payment options, and store policies the moment they come in.
It learns the business from day one, so the first answer is as informed as the hundredth.
No scripts to write: replies come from what the store already knows.
Frequently Asked Questions
How do shoppers track a Shopify order through the agent?
They just ask. The agent reads live shipment status, so a customer can track a Shopify order by call, chat, or message, 24/7, without opening a ticket or waiting on a support team.