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Shopify abandoned
cart recovery

Install Free Calculate your ROI
Shopify abandoned cart recovery

55%

of abandoned carts recovered

3x

the rate of email recovery

+27%

average order value from upsells

24/7

in 20+ languages

Abandoned cart recovery

Abandoned cart recovery kicks in the moment a checkout stalls. The agent follows up by call and message to bring the customer back and finish the order, working every cart instead of only the ones a person has time for.

See the full abandoned cart recovery guide.

Abandoned cart recovery

AI discount at checkout

Switch it on and the agent can offer a discount at checkout to close a wavering buyer, within limits you set. It behaves like a smart Shopify discount app, firing only when you allow it and only as deep as you choose.

Not sure what recovery is worth to you? Calculate your cart recovery ROI.

AI discount at checkout
Case Study
$48K saved
"We were paying $4K a month for someone to sit by the phone and take maybe 5 calls a day. Kovax picks up every one."

Eeveve Team

Baby & Kids DTC

Read the Eeveve case study

Abandoned Cart Recovery FAQ

How does AI abandoned cart recovery work?
When a shopper leaves checkout, Kovax calls them within minutes, handles the hesitation, and sends a checkout link by message while still on the call. It works every abandoned cart automatically, not just the ones a person has time for.
Why does voice recover more carts than email or SMS?
Email cart recovery converts about 5 to 8% and many messages go unread. A phone call reaches the customer directly and answers the real objection, which is why voice recovers about 55%, roughly 3x email.
What recovery rate can I expect?
Merchants on Kovax recover around 55% of abandoned carts and see average order value rise about 27% from in-call upsells. Use the ROI calculator to model your store.
Can it offer a discount at checkout?
Yes, if you enable it. The agent can apply a discount at checkout to close a wavering buyer, within the caps you set, so it never gives away margin you did not approve.
How do I reduce cart abandonment on Shopify overall?
Combine faster checkout, trust signals, and proactive recovery. Voice recovery catches the carts your email and SMS flows miss.

Recover the carts your email flow misses

Call and message stalled checkouts automatically, 24/7, in 20+ languages.

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