98%
open rate
Same
number as your calls
Instant
delivery alerts
MMS
images supported
How an SMS actually gets sent
Every text ties back to the same number, the same order, the same customer record.
A trigger fires
A missed call, a dispatch event, or a campaign you send manually — each one queues the message.
It sends from a number they recognise
The same voice-capable number that just called them, not an unknown shortcode.
Customer taps one link
Checkout, tracking, or a flash-sale page — no app, no login, no scrolling.
Delivery confirms in seconds
Status feeds straight back into the flow, so a follow-up only fires if nothing landed.
Abandoned cart SMS sent mid-call
While the voice agent is still talking to a customer about their abandoned cart, it sends the checkout link by SMS so they can pay before the call ends. The customer never has to go looking for their basket again.
This one behaviour is a big part of why cart recovery converts the way it does.
SMS automation from the number you call on
The number you buy is voice and SMS capable, so the text arrives from the same number that just called. The customer recognises it instead of seeing an unknown shortcode.
US and India numbers, both able to send MMS with a product image.
SMS notifications on every order event
Dispatch, out for delivery and delivery-failed messages send automatically as the order moves, which removes the single biggest cause of where-is-my-order calls at the source.
Same event triggers your other channels use, so nothing is set up twice.
SMS marketing for ecommerce campaigns and follow-ups
Run a promotional SMS send for a flash sale or a restock, then let the automated follow-ups do the quiet work: if a call goes unanswered, a short message goes out within minutes while the intent is still fresh.
Short, one link, no scrolling.
"We were paying $4K a month for someone to sit by the phone and take maybe 5 calls a day."
Eeveve Team
Baby & Kids DTC
$4K/mo
saved versus a phone rep
5 → 24/7
from calls a day to always-on
Same
number as their calls
Why SMS is the fallback that actually works
Open rate by channel, measured across the same audience.
98%
open rate
90 sec
median time to open
Same
number as your calls
Works with your stack
SMS Marketing FAQ
What is SMS marketing?
How does SMS marketing work?
How much does SMS marketing cost?
Why is SMS marketing so effective?
What is omnichannel ecommerce?
Reach every customer in under 60 seconds
Send checkout links, delivery alerts, and campaigns from the number your agent calls on.
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