COD
Confirmation
Confirm cash-on-delivery orders before they ship, and screen out the risky ones.
Confirmed before dispatch
No agents needed
COD confirmation in minutes
The agent places a COD confirmation call within minutes of a cash-on-delivery order landing.
Confirmed orders ship; unconfirmed ones are held automatically before dispatch.
Cuts the shipping cost wasted on parcels that return undelivered.
Address verification that cuts RTO
Address verification and intent checks run before a COD order leaves the warehouse.
Fake and low-intent buyers get flagged, while genuine orders move without delay.
Screening at the source is the most direct way to reduce RTO on a Shopify store.
Frequently Asked Questions
How does a COD confirmation call reduce RTO?
The agent calls to confirm each cash-on-delivery order and checks the address before dispatch. Confirmed orders ship and shaky ones are held, which is how COD confirmation cuts return-to-origin losses on Shopify.