The AI Voice Agent
Built for Shopify
Kovax picks up every call — handling orders, tracking, support, and upsells — 24/7, in any language.
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Call Analysis
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Meet your dedicated AI workforce
Specialized agents for every critical customer interaction, always on.
AI Voice Agent
Abandoned Checkout Recovery
Calls customers who left items in their cart, answers hesitations, and guides them to complete the purchase — turning lost revenue into closed sales.
AI Voice Agent
Support & Tracking
Handles every inbound call — "where is my order?", returns, product questions — in 20+ languages, 24/7, zero hold time.
AI Voice Agent
COD Confirmation
Verifies cash-on-delivery orders before dispatch — confirming address, availability, and intent — cutting failed deliveries and RTO losses.
Stop losing sales to
unanswered calls
67%
Calls go unanswered
Two-thirds of inbound calls are missed — most of them after hours, when buyers are ready to purchase.
24/7
Never miss a call again
Your AI agent answers every call — nights, weekends, holidays — in 20+ languages, instantly.
$3,800
Wasted on support monthly
One part-time agent costs thousands — and still goes dark at 2 AM when your customers need help most.
+27%
Higher average order value
Smart upsells on every call — driven by your live product catalog, not guesswork.
4 hrs
Lost to repeat questions daily
"Where's my order?" — your team repeats it endlessly while real growth sits on hold.
<500ms
Response time, every time
No hold music, no waiting. 80% of queries resolved instantly — returns, tracking, and more.
Every channel. One platform.
Voice, WhatsApp, email, and SMS — reach every customer on the channel they actually use.
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AI Voice Agents
Answers every inbound call in 20+ languages around the clock — order tracking, COD confirmation, and cart recovery with zero hold time.
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WhatsApp Marketing
Send personalised broadcasts, recover abandoned carts, and deliver real-time order updates on the app your customers already use every day.
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AI Email Campaigns
Generate high-converting campaigns in minutes — smart segmentation, personalised copy, and automated flows that run without manual work.
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SMS
Deliver punchy messages with a 98% open rate — flash sales, delivery alerts, and re-engagement nudges customers read within minutes.
Learn moreNot sure if Kovax pays off?
Run the numbers yourself.
Enter your store's AOV, abandoned checkouts, and RTO rate. See exactly how much Kovax recovers, saves, and earns back for you — live, no signup needed.
Infrastructure built for limitless scale.
Enterprise-grade speed, reach, and reliability — engineered to keep your store answering, always.
+0
Average AOV increase
Agents actively upsell and cross-sell using real-time Shopify catalog data.
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Conversational speed
Sub-second processing for natural, fluid conversations — no robotic lag.
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Languages supported
Auto-detects and responds natively across 20+ languages.
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Platform uptime
Enterprise redundancy keeps your agent live 24/7/365, even at peak.
Built natively for your stack
Seamlessly connects with Shopify and the tools you already use to run your e-commerce business.
Loved by Shopify Merchants
See how brands are turning missed calls into revenue and automating customer support with Kovax.
"We were paying $4K a month for someone to sit by the phone and take maybe 5 calls a day. Now the AI handles almost all of them — even the tricky ones. Honestly didn't expect it to work this well."
Founder
Eeveve
"This app is one of the best in the App Store. We've managed over 1,000 calls in a short time using AI agents to handle tasks that are humanly impossible to handle — store calls, address checks, abandoned checkouts, and payment reminders."
Founder
eSkinStore
"Recovers abandoned checkouts via omnichannel automation and handles store inquiry calls on autopilot. Clear jump in conversions and immediate ROI without extra support staff."
Founder
Monster Piercing
"We handle urgent medical supply orders where customers need real answers fast. Kovax verifies shipping details and answers order questions around the clock, so nothing slips through during our busiest weeks."
CEO
Mountainside Medical
Insights for Shopify Merchants
Tips, strategies, and deep dives on voice AI, e-commerce automation, and growing your Shopify store.
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Frequently Asked Questions
Everything you need to know about Kovax.ai and how it scales your Shopify store.