Kovax picks up every call — handling orders, tracking, support, and upsells — 24/7, in any language.
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Trusted by
The Shopify brands already running on Kovax
Specialized agents for every critical customer interaction, always on.
AI Voice Agent
Calls customers who left items in their cart, answers hesitations, and guides them to complete the purchase — turning lost revenue into closed sales.
AI Voice Agent
Handles every inbound call — "where is my order?", returns, product questions — in 20+ languages, 24/7, zero hold time.
AI Voice Agent
Verifies cash-on-delivery orders before dispatch — confirming address, availability, and intent — cutting failed deliveries and RTO losses.
Personalised, cross-channel flows for Voice, WhatsApp, Email, and SMS — one AI suite, every channel your customers use.
Handles order tracking, COD confirmation, and cart recovery in 20+ languages with zero hold time.
Broadcasts, cart recovery, and real-time order updates on the app your customers open every day.
Smart segmentation, personalised copy, and automated flows that write and send themselves.
Flash sales, delivery alerts, and re-engagement nudges landing at a 98% open rate.
Every channel in one inbox, answered by agents that resolve the routine and hand you only what needs a human.
WhatsApp, email, website chat, and calls land in a single thread your whole team works from — nothing slips.
Resolution times, agent load, and channel volume update live — so you spot a backlog before customers feel it.
Set the rules once and Kovax routes, answers, and escalates on its own — your team only touches the hard ones.
67%
Two-thirds of inbound calls are missed — most of them after hours, when buyers are ready to purchase.
24/7
Your AI agent answers every call — nights, weekends, holidays — in 20+ languages, instantly.
$3,800
Staffing a phone line that still misses calls is one of the costliest line items a small team carries.
+27%
The agent upsells and cross-sells from your live catalog on every call, without a script to maintain.
4 hrs
"Where's my order?" — your team repeats it endlessly while real growth sits on hold.
<500ms
No hold music, no waiting. 80% of queries resolved instantly — returns, tracking, and more.
Enter your store's AOV, abandoned checkouts, and RTO rate. See exactly how much Kovax recovers, saves, and earns back for you — live, no signup needed.
Pick what you want to measure
Your store numbers
Revenue recovered / month
$0
Breakdown
| Total abandoned revenue | $0 |
| Currently recovering (at your rate) | $0 |
| Kovax recovers (at 25%) | $0 |
| Incremental gain | $0 |
Your store numbers
RTO losses eliminated / month
$0
Breakdown
| RTO orders before Kovax | 0 |
| RTO orders after Kovax | 0 |
| RTO losses before | $0 |
| RTO losses after | $0 |
| Monthly savings | $0 |
Your store numbers
Agent cost saved / month
$0
Breakdown
| Cost before Kovax | $0 |
| Human agent cost after Kovax | $0 |
| Monthly savings | $0 |
Enterprise-grade speed, reach, and reliability — engineered to keep your store answering, always.
+0
Average AOV increase
Agents actively upsell and cross-sell using real-time Shopify catalog data.
<0
Conversational speed
Sub-second processing for natural, fluid conversations — no robotic lag.
0
Languages supported
Auto-detects and responds natively across 20+ languages.
0
Platform uptime
Enterprise redundancy keeps your agent live 24/7/365, even at peak.
Seamlessly connects with Shopify and the tools you already use to run your e-commerce business.
See how brands are turning missed calls into revenue and automating customer support with Kovax.
"We were paying $4K a month for someone to sit by the phone and take maybe 5 calls a day. Now the AI handles almost all of them — even the tricky ones. Honestly didn't expect it to work this well."
Founder
Eeveve
"This app is one of the best in the App Store. We've managed over 1,000 calls in a short time using AI agents to handle tasks that are humanly impossible to handle — store calls, address checks, abandoned checkouts, and payment reminders."
Founder
eSkinStore
"Recovers abandoned checkouts via omnichannel automation and handles store inquiry calls on autopilot. Clear jump in conversions and immediate ROI without extra support staff."
Founder
Monster Piercing
"We handle urgent medical supply orders where customers need real answers fast. Kovax verifies shipping details and answers order questions around the clock, so nothing slips through during our busiest weeks."
CEO
Mountainside Medical
Tips, strategies, and deep dives on voice AI, e-commerce automation, and growing your Shopify store.
Still have a question?
Talk to us about your store — the call is free, and there is no pitch if Kovax is not the right fit.
Book a callKovax connects directly through the Shopify App Store with a one-click install. It automatically syncs your product catalog, order data, customer information, and store policies. No coding or technical setup required.
Yes. Kovax uses advanced LLMs to understand context, handle multi-turn conversations, process orders, and manage returns. For truly complex cases, it seamlessly hands off to your human team with full conversation context.
Kovax supports 20+ languages including English, Spanish, French, German, Mandarin, Japanese, Portuguese, and more. Perfect for global Shopify stores serving international customers.
Most merchants are live within 5 minutes. Install the app, connect your store, and the AI starts learning from your product data immediately. No training data needed, it works out of the box.
Absolutely. Kovax is SOC 2 Type II compliant, GDPR-ready, and PCI DSS certified. All data is encrypted in transit and at rest. We never share or sell your customer data.
Kovax has a smart human handoff feature. When it detects a question outside its capabilities, it seamlessly transfers the conversation to your support team with full context, so the customer never has to repeat themselves.
